FAQ

Frequently Asked Questions

Find answers to common questions about DealerM and our services.

What is DealerM?

DealerM is a next-generation dealership management system (DMS) that helps automotive dealerships streamline operations, enhance customer experiences, and drive growth through AI-powered insights and intuitive tools.

How is DealerM different from other DMS platforms?

DealerM stands out with its modern cloud-based architecture, AI-powered features, intuitive user interface, and affordable pricing. Unlike traditional systems, DealerM is designed from the ground up to be user-friendly while providing powerful capabilities.

Do I need technical skills to use DealerM?

No! DealerM is intuitive and beginner-friendly. Plus, our onboarding team and 24/7 support have you covered. We've designed the platform to be easy to use for everyone, regardless of technical background.

How long does it take to get started with DealerM?

Most dealerships are up and running with DealerM within 2-3 weeks. Our onboarding process includes data migration, system setup, and comprehensive training to ensure a smooth transition.

Is my data secure with DealerM?

Absolutely. We use industry-leading encryption and security protocols to ensure your data is always protected. We're also compliant with all relevant data protection regulations and undergo regular security audits.

Need More Help?

We're Here For You

Can't find the answer you're looking for? Our support team is ready to help.

Email Support

Send us an email and we'll get back to you within 24 hours.

Phone Support

Available for Professional and Enterprise customers.

Live Chat

Chat with our support team in real-time during business hours.

Still Have Questions?

Contact our sales team for a personalized demo and get all your questions answered.